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FREQUENTLY ASKED QUESTIONS
Got a question for us? We may be able to answer it for you here: Q: How do I order? Can I order online? All orders are placed in person and made in real time. We are currently not accepting online orders. Q: How do I make a pre-order? A: Pre-orders are based upon date availability. All pre-orders must be made AT LEAST 72 hours in advance, $500 minimum food order (weekdays), $750 minimum food order (weekends), and paid in full to confirm your order. Please fill out the event inquiry form on the catering tab of our site for more info. Q: Can I make a reservation? A: We do not offer reservations. All seating is on a first come, first serve basis. Q: Do you serve alcohol? A: Yes, we have a full bar with beer, wine, and cocktails available for 21+. Q: Do you offer any vegetarian items? A: Our corn, queso, and Mexican rice are vegetarian items offered at our location. There are more vegetarian options offered for full service catering and events. Q: What items are gluten free? All of our menu items are gluten free EXCEPT the flour tortillas and beef fajita. However, due to the flour tortillas being made in-house, we CANNOT guarantee there won't be cross contamination from the flour and shared cooking surfaces, so we do not advise people with severe gluten allergies to eat with us. Q: Is there indoor seating? A: Yes! We have indoor seating with AC & an open air patio. Q: What are your specials today? A: For the most up to date information on our specials, please follow our social pages @valentinastexmexBBQ. We update with specials and events daily. Q: Can Valentina's bring their truck to our event? Our truck is in its permanent location and does not move. We do offer full service catering options, however. Q: Do you ship food? A: We do not ship food, but we do have an awesome selection of sauces & spices available under "Our Merch" Did we miss anything? Send us an email to ask@valentinasaustin.com and we'll get back to you with an answer! (We do not answer phone calls during peak hours.) Due to high volume we may not be able to get to your calls during peak times.
512.221.4248 For catering and events, please visit the catering and events tab on our site. For press inquiries, please email morgan@valentinasaustin.com **Please do not leave a message placing any orders. Messages or emails left for pre-orders will not be filled.** |