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FREQUENTLY ASKED QUESTIONS
Got a question for us? We may be able to answer it for you here: Q: How do I order? Can I order online? All orders are placed in person and made in real time. We are currently not accepting online orders. Q: How do I make a pre-order? A: Pre-orders are based upon date availability and require a $250 minimum order. Pre-orders must be paid 48 hours in advanced. Please email annette@valentinasaustin.com to check pre-order availability. Q: Can I make a reservation? A: We do not offer reservations. All seating is on a first come, first serve basis. Q: Do you offer any vegetarian items? A: Our corn, queso, and Mexican rice are vegetarian items offered at our location. There are more vegetarian options offered for full service catering and events. Q: What items are gluten free? All of our menu items are gluten free EXCEPT the flour tortillas and beef fajita. However, due to the flour tortillas being made in-house, we CANNOT guarantee there won't be cross contamination from the flour and shared cooking surfaces, so we do not advise people with severe gluten allergies to eat with us. Q: Is there indoor seating? A: We have a covered barn open air seating area. with fans in the summer and heaters in the winter. Q: What are your specials today? A: For the most up to date information on our specials, please follow our social pages @valentinastexmexBBQ. We update with specials and events daily. Q: Can Valentina's bring their truck to our event? Our truck is in its permanent location and does not move. We do offer full service catering options, however. Q: When are you moving to Buda? A: We've started our build-out and hope to be moved in by summer 2022. Our South Austin location will stay open with a limited menu. Q: Where can I get one of your delicious smoked burgers you used to have on Thursdays? A: We have a smoked burger truck called Cash Cow Burgers. It's located in Buda, Texas and offers up smoked burgers, hot dogs, and more Wednesday - Friday every week! Visit @cashcowburgers on Instagram or Facebook for more info! Q: Do you ship food? A: We do not ship food, but we do have an awesome selection of sauces & spices available under "Our Merch" Did we miss anything? Send us an email to ask@valentinasaustin.com and we'll get back to you with an answer! (We do not answer phone calls during peak hours.) Due to high volume we may not be able to get to your calls during peak times.
512.221.4248 For press inquiries, please email morgan@valentinasaustin.com **Please do not leave a message placing any orders. Messages left for pre-orders will not be filled.** |